🧾 Terms & Conditions

Last Updated: August 29, 2025

Welcome to Kavya Creations!

By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Information

This website is operated by Kavya Creations, based in Idar, Gujarat, India. Throughout the site, the terms “we,” “us,” and “our” refer to Kavya Creations.

2. Use of Our Website

You agree not to:

• Use the website for any unlawful purpose.

• Violate any international, federal, or local regulations or laws.

• Infringe upon our intellectual property rights.

• Transmit malware, viruses, or harmful code.

3. Product Information

• All products are subject to availability.

• We make every effort to display accurate colors and images, but we cannot guarantee exact screen display accuracy.

• Prices and descriptions are subject to change without notice.

4. Payments

• We accept payments via Credit/Debit Cards, UPI, Net Banking, Cash on Delivery (COD), and Prepaid orders.

• All prices are listed in INR (₹).

5. Shipping

• Orders are processed within 2–4 business days.

• Delivery time may vary depending on location (generally 5–10 business days in India).

• We are not responsible for courier delays or issues caused by customs/regulatory authorities.

6. Returns & Exchanges

Please see our Return & Exchange Policy below for full details.

7. Intellectual Property

All content (images, logos, designs, and text) on this site is the property of Kavya Creations and may not be copied, reproduced, or used without our written permission.

8. Limitation of Liability

We are not liable for any direct, indirect, or incidental damages resulting from the use of our site or purchase of our products.

9. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website.

10. Contact Us

If you have any questions regarding these Terms, please contact us:

📧 kavyvadhvani789@gmail.com
📞 +91 7984517171
📍 Bharti Bhavan, Idar, 383430, Gujarat, India

🔄 Return & Exchange Policy

We want you to be completely satisfied with your order! If you're not happy, here’s how we handle returns and exchanges.

1. Eligibility

• Items must be returned within 7 days of delivery.

• Items must be unworn, unused, and in original packaging with tags attached.

• Sale or discounted items are final sale and cannot be returned or exchanged.

2. Return Process

• Email us at kavyvadhvani789@gmail.com with your order number and reason for return.

• Once approved, we will provide return instructions.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

3. Exchanges

• We offer exchanges for the same item in a different size or color, subject to availability.

• Please email us within 7 days of delivery to request an exchange.

4. Refunds

• Refunds will be issued to your original payment method.

• Please allow 5–10 business days for the refund to reflect after we receive your return.

5. Damaged or Incorrect Items

• If you receive a damaged or wrong product, please contact us within 48 hours of delivery.

• We will replace the item or provide a full refund.

⚠️ Note: Kavya Creations reserves the right to refuse returns or exchanges that do not meet our policy requirements.